At Tyquaez Pickett, we are dedicated to providing excellent service and ensuring that our customers have the best possible experience. If you are dissatisfied with any of our services or products, we want to hear from you so that we can address the issue and improve.
We take complaints seriously and will make every effort to resolve your concerns in a timely and professional manner.
How to File a Complaint
If you have a complaint, please follow the steps below:
- Email Us: The quickest way to submit a complaint is by emailing us at info@tyquaezpickett.com. Please provide as much detail as possible, including:
- Your name and contact information.
- A clear description of the issue or concern.
- Any relevant order or reference numbers (if applicable).
- Supporting documents or screenshots (if available).
- We Will Acknowledge Your Complaint: Once we receive your complaint, we will confirm receipt within 1-2 business days. If we need further information, we will contact you directly.
- Investigation and Resolution: We will review your complaint thoroughly and work toward resolving it as quickly as possible. Our team may need additional time to investigate more complex issues, but we will keep you updated on the progress of your complaint.
- Feedback and Follow-Up: After resolving your complaint, we will follow up with you to ensure you are satisfied with the outcome. We appreciate your feedback and will use it to improve our services.
Customer Satisfaction
Your satisfaction is our top priority. We are committed to addressing your concerns and ensuring that any issues you experience are resolved fairly and efficiently. We value your input, as it helps us improve our processes and the overall customer experience.
If you have any questions, or if you need immediate assistance, please don’t hesitate to contact us at info@tyquaezpickett.com.
Thank you for bringing your concerns to our attention. We are here to help!